Shipping & Delivery

Shipping Policy
Effective for all purchases on theusaexcavator.com

At The USA Excavator, we are committed to providing a smooth and transparent shipping experience. Below is everything you need to know about our shipping methods, delivery timeframes, and related policies.

1. Shipping Destination

We currently ship within the United States only.
At this time, international shipping is not available.

2. Free & Express Shipping

We are proud to offer free standard shipping on all U.S. orders.
You may also opt for express delivery at checkout.

• Standard Shipping (Free): 15–25 business days

• Express Shipping ($249.00): 7–10 business days

Important: Please double-check your shipping address during checkout to prevent delays.

3. Handling Time

Orders are processed and prepared for shipping within 2 to 5 business days after your purchase is confirmed.

4. Tracking Your Order

Once your order has been shipped, you will receive a tracking number by email.
You can use this number to track your package and view real-time updates on delivery.

5. Shipping Damage & Issues

If your order arrives damaged or defective, please contact us immediately at contact@theusaexcavator.com.

Include:

• Clear photos of the damage

• A brief description of the issue

• Your order number

We will arrange a replacement or full refund and cover any return shipping costs for eligible claims.

6. Local Pickup Option

Yes, we offer local pickup from our warehouse.
To schedule a pickup:

📧 Email: theusaexcavator@gmail.com